Privacy Policy
Last updated: 16 October 2026
1. Introduction
McDonald Vague is committed to protecting your privacy and handling personal information responsibly, securely and transparently.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact our team, engage our professional services or interact with us in connection with insolvency, restructuring and business recovery matters.
We handle personal information in accordance with the Privacy Act 2020, its information privacy principles and other applicable New Zealand laws.
This policy applies to our website, www.mvp.co.nz, and our professional activities where relevant.
2. Information We Collect
Depending on the nature of your interaction with us, we may collect the following personal information:
- Contact information: Your name, email address, telephone number, postal address and business details.
- Business and financial information: Information relating to companies, financial circumstances, debts, assets, liabilities, creditor relationships and other matters relevant to our services.
- Identification information: Information required to verify your identity or comply with applicable legal and regulatory obligations.
- Professional correspondence: Information provided through enquiries, consultation requests, emails, telephone conversations, forms and other communications.
- Website information: IP addresses, browser types, device information, pages visited and other technical information collected through website functionality and analytics tools, where used.
We only collect personal information that is reasonably necessary for our legitimate business activities, professional responsibilities or legal obligations.
3. How We Collect Information
We may collect personal information directly from you when you:
- Complete a contact or consultation form on our website.
- Contact us by telephone, email or other communication channels.
- Engage our insolvency, restructuring, advisory or recovery services.
- Submit a creditor claim or provide supporting documentation.
- Subscribe to newsletters or other communications.
- Participate in meetings, consultations or professional engagements.
Where permitted by law, we may also collect information from third parties, including accountants, lawyers, financial institutions, creditors, directors, government agencies, public registers and other parties involved in an engagement.
Where we collect personal information indirectly, we will take reasonable steps to notify the individual concerned, unless an applicable legal exception permits otherwise.
4. How We Use Your Information
We may use personal information to:
- Respond to enquiries and consultation requests.
- Provide insolvency, restructuring, business recovery and advisory services.
- Assess financial circumstances and identify appropriate commercial options.
- Administer insolvency appointments, creditor claims and recovery processes.
- Verify identities and meet applicable legal and regulatory obligations.
- Communicate with clients, creditors, directors, advisors and other relevant stakeholders.
- Maintain accurate professional and business records.
- Manage billing, payments and other administrative activities.
- Improve our website, services and communications.
- Send newsletters or relevant professional updates where you have subscribed or where otherwise permitted by law.
We will not use your personal information for unrelated purposes unless authorised or permitted by law.
5. Confidentiality and Disclosure of Information
McDonald Vague recognises the confidential and commercially sensitive nature of the information entrusted to us.
We take reasonable steps to protect personal information and limit access to authorised personnel and parties who require it for legitimate purposes.
Where necessary and legally permitted, we may disclose information to:
- Our employees, licensed insolvency practitioners and authorised representatives.
- Professional advisors, including lawyers, accountants and specialist consultants.
- Creditors, secured lenders, financial institutions and relevant stakeholders.
- Government agencies, regulators, courts and other authorities.
- Service providers supporting our business operations, including IT, website hosting and document management providers.
- Other parties where disclosure is authorised, required or permitted by law.
Information disclosed during formal insolvency appointments may be subject to statutory reporting, investigation and disclosure requirements.
We do not sell personal information to third parties.
6. Website Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality, improve performance and understand how visitors interact with our content.
Depending on the technologies enabled, cookies may help us:
- Maintain website functionality and security.
- Understand website traffic and visitor behaviour.
- Identify technical issues and improve the user experience.
- Measure the effectiveness of website content and communications.
You can manage or disable cookies through your browser settings. However, some website features may not function as intended if certain cookies are disabled.
Where required, we will provide appropriate information and choices regarding non-essential cookies and tracking technologies.
7. Storage and Security of Personal Information
We take reasonable technical, organisational and administrative measures to protect personal information against loss, misuse, unauthorised access, modification and disclosure.
These measures may include secure systems, access controls, staff confidentiality obligations and appropriate information management procedures.
Although we take information security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.
Where a privacy breach meets the notification requirements under the Privacy Act 2020, we will notify the Office of the Privacy Commissioner and affected individuals as required by law.
8. Overseas Storage and Service Providers
Some of our technology providers or service providers may store or process information outside New Zealand.
Where personal information is disclosed to an overseas recipient, we will take steps to comply with applicable requirements under the Privacy Act 2020, including requirements relating to overseas disclosures.
We will take reasonable measures to ensure that service providers handling personal information on our behalf maintain appropriate privacy and security safeguards.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet professional obligations, comply with legal and regulatory requirements or resolve relevant disputes.
Retention periods may vary depending on the nature of the information and the professional engagement.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it, unless continued retention is required or permitted by law.
10. Accessing and Correcting Your Information
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of information you believe is inaccurate.
To make a request, please contact our Privacy Officer using the contact details below.
We may need to verify your identity before processing your request.
We will respond in accordance with applicable legal requirements. In certain circumstances, the law may permit or require us to withhold information.
11. Marketing Communications
If you subscribe to our newsletters or professional updates, we may use your contact information to send relevant news, insights and information about our services.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
We will manage electronic marketing communications in accordance with applicable New Zealand law.
12. Third-Party Websites
Our website may contain links to external websites operated by third parties.
McDonald Vague is not responsible for the privacy practices, security or content of these websites.
We encourage you to review the privacy policies of external websites before providing personal information.
13. Providing Information to Us
Providing personal information through general website enquiries is usually voluntary.
However, certain information may be required to respond to your enquiry, provide professional services, verify your identity or meet statutory obligations.
If required information is not provided, we may be unable to process a request, complete a verification or provide particular services.
Where information is required under specific legislation, we will explain the relevant requirements as appropriate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices, technology or our services.
Any updated version will be published on our website with a revised date.
We encourage visitors to review this page periodically.
15. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like to raise a privacy concern, please contact:
Privacy Officer – McDonald Vague
Website: www.mvp.co.nz
Phone: 0800 30 30 34
Email: mvp@mvp.co.nz
Postal address:
2/29 Pitt Street, Auckland CBD, Auckland 1010,
New Zealand
If you are not satisfied with our response to a privacy concern, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.
McDonald Vague is committed to protecting the confidentiality, security and privacy of the information entrusted to us.